Returns & Exchanges
Due to the intimate nature of body jewelry and strict hygiene regulations, Elite Body Piercing can only accept returns on unworn items in their original, vacuum-sealed packaging. We prioritize the safety and health of our community by ensuring every piece of jewelry remains sterile and pristine.
Return Process
- 1.Verify Eligibility
Ensure your jewelry is still within its original, heat-sealed tamper-evident bag; once the seal is broken, the item is no longer eligible for return due to sanitary protocols.
- 2.Request Authorization
Contact our support team within 14 days of delivery to receive a Return Merchandise Authorization (RMA) number and the specific return shipping address.
- 3.Secure Packaging
Pack the sealed jewelry securely in a padded mailer or box to prevent damage during transit, clearly marking your RMA number on the outside of the package.
- 4.Processing & Refund
Once our quality control team inspects the seal and confirms the item is untampered, we will issue a refund to your original payment method within 5-7 business days.